How long does it take to process my order?
Orders are typically processed within 1-2 business days. If customization is required, processing may take an additional 2-3 business days.
How will I be refunded?
Refunds will be issued to the original payment method used at checkout.
How will I know when my order has shipped?
You will receive an email with shipping confirmation and tracking information once your order has been dispatched. This same information will be accessible in your Account page under Orders.
Is my payment information secure?
Yes, we use SSL encryption and secure payment gateways (Stripe, Paypal) to ensure your payment details are protected and processed securely.
My package shows “Delivered,” but I haven’t received it. What should I do?
If your package is marked as delivered but you haven’t received it, please check with neighbors or your local post office. If the package is still missing, contact us for further assistance.
My tracking number isn’t working. What should I do?
Tracking numbers may take 24-48 hours to update. If your tracking number isn’t working after that time, please contact us for assistance.
What are Google NFC Review Cards, Counter Stand, and Plaques?
Our Google NFC Review Cards, Counter Stands, and Plaques are tools that help local businesses easily collect customer reviews by providing NFC access to their Google review page. Customers can simply tap the card to leave feedback.
What businesses are these products best suited for?
These products are ideal for businesses looking to increase customer reviews, such as restaurants, retail stores, service providers, healthcare facilities, and more.
What do I do if my order has not arrived?
If your order hasn’t arrived by the estimated delivery date, please contact our support team with your order number, and we will investigate the issue with the shipping provider.
What happens if I order the wrong product?
If you realize you’ve ordered the wrong product, please contact us immediately. If the order hasn't been processed, we can correct it for you. If it has already been shipped, you may need to return it for an exchange.
