Welcome to Review123.com! This Shipping Policy applies to all orders placed on Review123.com and is intended to provide clarity about our shipping processes, timelines, costs, and other related information. Please read this policy carefully to understand how we handle shipping for our products.

1. Shipping Information

• Review123 ships orders domestically within the United States and internationally to select countries.
• All orders are processed and shipped from our facilities within the U.S.
• Orders are processed Monday through Friday, excluding holidays and weekends.
• All shipping times are estimates and may vary based on destination, shipping method, and other factors.

2. Order Processing Times

• Orders are typically processed within 1-2 business days after purchase. Custom or bulk orders may require additional processing time.
• You will receive a confirmation email once your order has been processed and shipped.
• If there is a delay due to high order volume or other unforeseen circumstances, we will notify you via email.

3. International Shipping

• We offer international shipping to select countries. The cost and delivery time vary based on the destination and shipping method chosen at checkout.
• Estimated Delivery Time: 7-21 business days, depending on customs processing and shipping location.
• Customers are responsible for any customs duties, taxes, or fees that may apply.

4. Order Tracking

• Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
• You can track your order directly through our website or via the shipping carrier’s website using the provided tracking number.
• Please allow 24-48 hours for tracking information to update after receiving your tracking number.

5. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted countries.
• If your address falls under a restricted category, we will contact you to arrange an alternative shipping address or issue a refund.

6. Lost or Stolen Packages

• Review123 is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
• If your tracking information shows that your package has been delivered but you cannot locate it, please do the following – contact the carrier directly to file a claim.

7. Damaged or Defective Items

• If your order arrives damaged or defective, please contact us within 10 days of receiving the item.
• Please provide your order number, photos of the damaged or defective item, and a brief description of the issue.
• We will provide a replacement or issue a refund after reviewing the case.

8. Shipping Address Changes

• If you need to change your shipping address after placing an order, please contact us immediately at [email protected] or contact page.
• Address changes are only possible if the order has not yet been shipped. Once shipped, we cannot redirect packages.

9. Returns and Refused Shipments

• If a shipment is refused or undeliverable due to an incorrect address provided by the customer, additional shipping fees may apply for reshipment.
• For more information, please refer to our Return Policy.

10. Contact Us

Review123
125 S Louise St unit 205
Glendale, CA 91205

Email: [email protected]

Phone: 747-227-4733